His easy demeanor and local knowledge led us to hire him over a number of other vendors. In working with him he took a personal interest in keeping us informed, telling us what he needed from us and how the timetable was playing out. He was able to suggest vendors for plumbing, cabinetry, appliances, etc. and summon skilled subcontractors to maintain the project schedule. When a sub or one of his people failed, Jeff quietly and effectively corrected the problem; no bursts of fireworks, just “fix it and move on”.
As we considered options/upgrades we found him very knowledgeable and willing to present pro/con to help our decision making. At the same time, he recognized it was “our house” and acted to keep us happy.